What is my password for TigerConnect?

You may have received a communication with your username and password by a member of your facility’s IT or Administrative staff. You will have been set up with a password already.

Your login and password may be the same as those for your facility’s network login. NOTE: TigerConnect requires the minimum when changing your password:

  • Minimum 8 characters
  • One capital letter
  • One special character (!,@,#,$, etc.)
  • One number (0-9)

If you are having any difficulty logging into TigerConnect, please contact TigerConnect Client Care at the following:

  • Phone:
    • General Client Care Phone #:650-564-4722

      • Hours of Operation:
        • M-F, 5:30 am – 5:30 pm PT
        • Sat/Sun, 8:00 am – 5:00 PM PT
    • For Premium Support customers, dial your organization’s Premium Support Toll-Free Number
  • Email: prosupport@tigerconnect.com

Posted in: Android/Web - Log In