During the installation process, Apple (iOS) users will be asked to allow push notifications. Please agree to receive push notifications on your device. These will alert you to new TigerConnect messages. If during the initial installation period you elected to not receive push notifications, do the following:
- Go to your iOS device’s Settings.
- Tap Notification Center (iOS 7) or Notifications (iOS 8)
- Scroll down and tap on TigerConnect.
- Choose either Alert Style (Banner or Alert), ensure that Badge App Icon, Sounds and Show in Notification Center are turned on.
You should now be able to receive notifications on your device. Additionally, ensure that your device is not in Vibrate/Silent mode. If enabled, the vertical button above the iOS device’s volume button will be showing orange and your device will not provide you with an audible notification. There will be either a vibration, or no sound at all.
Posted in: iOS - Installation