How do I create a Group?

Note about Group creation: Groups adhere to an organization’s Message Lifespan. This is controlled by your TigerConnect Administrator and cannot be set as an individual user.


  1. Within your TigerConnect Inbox, tap the plus sign ( + ) in the lower right.
  2. Tap New Group.
  3. Enter a group name in Enter Group Name field, tap NEXT once added.
    • You can also choose an avatar by tapping Upload Avatar. You can choose Take a Photo from your Android’s camera or Choose a Picture from your device’s Gallery (upon first tapping Choose a Picture, you will have the choice to set a default photo program. This will be the photo application TigerConnect uses moving forward).
    • Once you’ve located and tapped on the photo you wish to add, tap SAVE to add or DISCARD to pick a new photo.
  4. Select users from the list, or tap Search and enter the names for specific users you wish to include in the Group.
  5. Tap the plus sign ( + ) next to the desired user you wish to add to the Group to place a checkmark next to the user.
  6. Repeat Steps 5 and 6 until all desired users have been added.
  7. Tap the checkmark in the upper right-hand corner to complete the Group’s creation.

Web Console

  1. Log in to:
  2. Click the Menu (three horizontal lines) in the upper left-hand corner of the Web Console screen.
  3. Click Create Group.
  4. Enter the name by clicking the field to the right of the Group name field.
    • Note: If you are part of multiple organizations, ensure that you select the desired organization where you wish to add the group in Select Company.
  5. To add a member, type the user’s name in the Add members field. A drop-down will appear as you type the user’s name.
  6. Click the desired user.
  7. Repeat Steps 5 and 6 until all desired users have been added.
  8. Click the Create Group button.

Additionally, in the Web Console, you can create groups on-the-fly by tapping the New Message button above your organization’s roster. A search bar will appear and you can search and enter all desired users for the group. Once all users are selected, enter the message you wish to send to the group in the message field at the bottom of the Web Console and tap the red Send button. This group’s name will inherit the names of each member of the group. For instructions on how to edit the group’s name on the Web Console, click here.

Posted in: Android/Web - Groups and Broadcast Lists