Android
- While logged in to TigerConnect on your mobile device, tap Settings in the upper right (sprocket icon).
- Tap Alerts.
- Ensure that Enable Notifications is enabled (will appear to the right or red when enabled).
- Alternatively, ensure Vibrations is enabled if you wish to also receive a vibration when you receive a new message notification (Android 7 or older.
- Ensure that Enable Notifications is enabled (will appear to the right or red when enabled).
- Tap Select a Ringtone.
- Tap to select your desired notification sound (this will automatically save the selected ringtone for all future message notifications).
- For Android OS 8 or newer devices tap Manage Notifications under the Alerts section to update your ringtone for TigerConnect.
- Ensure the following toggles are enabled for your Android settings
- Other
- Messages
- To select a designated ringtone, tap on either the Other or Messages section to select your desired ringtone.
NOTE: On Android devices, you can only choose from Android system ringtones/sounds.
Posted in: Android/Web - Settings