Does TigerConnect work over Wi-Fi?

Yes, TigerConnect will send and receive messages over a Wi-Fi network or over the mobile data connection. It will default to previously connected Wi-Fi connections first. Unless specifically instructed not to, you should be able to use the primary Wi-Fi network at your place of work. Your home Wi-Fi should work as well.

Guest Wi-Fi networks and Wi-Fi networks with weak, unreliable connections may cause message delays. If you feel this is the case, turn Wi-Fi OFF on your device. Please also go to your device’s settings and turn OFF Ask to Join Networks. This is recommended and will keep you from connecting to unintended Wi-Fi networks that may have weak or unreliable connections, or that require further authentication.

Lastly, it is recommended to “forget” any unauthorized or previously connected networks. This can be found in the Settings section of your device under Wi-Fi:

To forget a Wi-Fi network on iOS:

  1. Tap Settings
  2. Tap Wi-Fi.
  3. Tap the Guest, Public or trouble Wi-Fi network.
  4. Tap Forget Network.

This will prevent your device from automatically connecting to networks that may cause issues within messaging on TigerConnect.

Posted in: iOS - Wi-Fi