There is no way to retrieve an expired message – it is gone forever unless your organization has added Message Archiving to their TigerConnect service. Please contact your local IT help desk, on-site administrator or supervisor to find out if your organization utilizes archiving. Additionally, feel free to contact the TigerConnect Client Care team at the following with any questions about archiving:
- On TigerConnect: Search for and send a message to the ‘TigerConnect Admin’ user
- Phone:
- General Client Care Phone #: 650-564-4722
- Hours of Operation:
- M-F, 5:30 am – 5:30 pm PT
- Sat/Sun, 8:00 am – 5:00 PM PT
- Hours of Operation:
- For Premium Support customers, dial your organization’s Premium Support Toll-Free Number
- General Client Care Phone #: 650-564-4722
- Email: prosupport@tigerconnect.com
Posted in: Android/Web - Messaging