Can I retrieve an expired message?

There is no way to retrieve an expired message – it is gone forever unless your organization has added message Archiving to their TigerConnect service. To find out if your organization is utilizing Archiving for TigerConnect, contact your organization’s TigerConnect Administrator or TigerConnect Client Care at (650) 564-4722, M-F, 5:30 am – 5:30 pm PT or Sat/Sun, 8:00 am – 5:00 pm PT. Alternatively, if your organization is utilizing Premium Support, you can contact us 24 hours a day via your organization’s Toll-Free number.

Posted in: iOS - Messaging