Can I download files and images sent to me on TigerConnect?


The TigerConnect Android application does not allow you to download any documents, files or images. However, you can view attachments.

Web Console: Attachments can be viewed and/or downloaded from within the TigerConnect Web Console to your computer.

  • Images/Audio 
    • When clicking on an attachment within the Web Console, if it is an image or audio, you will be presented with a pop up within the Web Console that displays the image or the audio message. Optionally, you can click Download Image at the top of the image to download the image to your computer.
  • Documents
    • When clicking on an attachment within the Web Console, the document will be automatically downloaded to your computer. You can then open the document to view in a compatible program. If your web browser is set to ask for a download location on your computer, you will receive a pop-up asking you where to put the file. Otherwise, the file will immediately download to your computer (This is typically downloaded to your computer’s My Documents (Windows) or Downloads (Mac) folder by default).

For a list of attachments available for upload within TigerConnect, click here.

Posted in: Android/Web - Files and Images